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How Do I Set Up Payments with Rainforest in Handoff?

Whether you're new to Handoff or switching from Stripe, setting up Rainforest Payments is quick and easy.

Dave Pucci avatar
Written by Dave Pucci
Updated over 2 weeks ago

🧭 Who Is This For?

  • New customers ready to start accepting payments

  • Existing customers currently using Stripe and transitioning to Rainforest

📹 Payments Sign Up Overview Video

🪜 Pre-Application: Access Finance & Payments

On Desktop:

  • Click the Settings Gear icon in the bottom-left corner.

On Mobile:

  • Tap the Settings Gear icon in the top-left corner.

Then:

  • Scroll down and tap Finance and Payments

If you’ve previously used Stripe, you may see it listed as a legacy option on this page.

1️⃣ Step 1: Begin Merchant Application

  1. Click Activate Payments

  2. This will launch the Merchant Onboarding screen

  3. Enter the following:

    • First Name

    • Last Name

    • Business Email

    • Organization Type (LLC, Sole Proprietor, etc.)

Click Next Step

2️⃣ Step 2: Enter Business & Payment Info

You'll be asked to provide:

Business Details:

  • Legal Business Name

  • DBA

    A DBA (Doing Business As) must be listed in the application to continue. If you don’t operate under a separate DBA, simply re-enter your legal business name in this field.

  • Customer Service Phone

  • Website URL

    Must begin with http:// or https://

  • MCC Category

    Recommended: 1520 – General Contractors, Residential and Commercial

Payment Estimates:

  • Average Payment Amount

    It's important to list the actual average transaction sizes you typically receive—not the full contract value. If you invoice clients in phases (e.g., batch or progress payments), account for those partial payments when calculating your average. This helps avoid delays and additional document requests during review.

  • Maximum Payment Amount

  • Estimated Monthly Volume

Click Next Step

3️⃣ Step 3: Add Business Address

Provide your:

  • Street Address

  • City

  • State

  • ZIP Code

Click Next Step

4️⃣ Step 4: Add Owner Info

For identity verification, enter:

  • Full Name

  • Date of Birth

  • Social Security Number

  • Email

  • Phone

  • Residential Address

This section also includes ownership information.

  • If you are the sole owner, enter 100% ownership.

  • If there are multiple owners, click "Add owner" at the top of the page and enter each additional owner's information and their ownership percentage.

Click Next Step

5️⃣ Step 5: Connect Your Bank Account

  • Option 1: Connect via Plaid for instant verification

  • Option 2: Manually enter routing and account numbers

Click Next Step

6️⃣ Step 6: Review & Submit

  1. Review all entered details

  2. Agree to Rainforest's Terms

  3. Click Submit

You’ll now see your application listed as In Review under Finance and Payments

📆 What Happens Next?

Rainforest typically responds within 1–2 business days.

If additional information is needed or your application is declined:

  • Additional documentation may be requested

🔄 Notes & What’s Coming

  • Stripe will soon be phased out as Rainforest becomes the sole processor

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