🧭 Who Is This For?
New customers ready to start accepting payments
Existing customers currently using Stripe and transitioning to Rainforest
🪜 Pre-Application: Access Finance & Payments
On Desktop:
Click the Settings Gear icon in the bottom-left corner.
On Mobile:
Tap the Settings Gear icon in the top-left corner.
Then:
Scroll down and tap Finance and Payments
If you’ve previously used Stripe, you may see it listed as a legacy option on this page.
1️⃣ Step 1: Begin Merchant Application
Click Activate Payments
This will launch the Merchant Onboarding screen
Enter the following:
First Name
Last Name
Business Email
Organization Type (LLC, Sole Proprietor, etc.)
Click Next Step
2️⃣ Step 2: Enter Business & Payment Info
You'll be asked to provide:
Business Details:
Legal Business Name
DBA
A DBA (Doing Business As) must be listed in the application to continue. If you don’t operate under a separate DBA, simply re-enter your legal business name in this field.
Customer Service Phone
Website URL
Must begin with
http://
orhttps://
MCC Category
Recommended: 1520 – General Contractors, Residential and Commercial
Payment Estimates:
Average Payment Amount
It's important to list the actual average transaction sizes you typically receive—not the full contract value. If you invoice clients in phases (e.g., batch or progress payments), account for those partial payments when calculating your average. This helps avoid delays and additional document requests during review.
Maximum Payment Amount
Estimated Monthly Volume
Click Next Step
3️⃣ Step 3: Add Business Address
Provide your:
Street Address
City
State
ZIP Code
Click Next Step
4️⃣ Step 4: Add Owner Info
For identity verification, enter:
Full Name
Date of Birth
Social Security Number
Email
Phone
Residential Address
This section also includes ownership information.
If you are the sole owner, enter 100% ownership.
If there are multiple owners, click "Add owner" at the top of the page and enter each additional owner's information and their ownership percentage.
Click Next Step
5️⃣ Step 5: Connect Your Bank Account
Option 1: Connect via Plaid for instant verification
Option 2: Manually enter routing and account numbers
Click Next Step
6️⃣ Step 6: Review & Submit
Review all entered details
Agree to Rainforest's Terms
Click Submit
You’ll now see your application listed as In Review under Finance and Payments
📆 What Happens Next?
Rainforest typically responds within 1–2 business days.
If additional information is needed or your application is declined:
Additional documentation may be requested
🔄 Notes & What’s Coming
Stripe will soon be phased out as Rainforest becomes the sole processor