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How Do I Set Up Payments with Rainforest in Handoff?

Written by Dave Pucci
Updated over 2 weeks ago

Activate Finance & Payments

Overview

This article explains how to activate Payments, complete the merchant onboarding process, and understand accepted payment methods, fees, and deposit timelines.

Follow the steps below to submit your merchant application.

Access Finance & Payments

On Desktop

  1. Click the Settings gear icon in the bottom-left corner.

  2. Scroll down and select Finance and Payments.

On Mobile

  1. Tap the Settings gear icon in the top-left corner.

  2. Scroll down and tap Finance and Payments.

Step 1: Begin Merchant Application

  1. Tap Activate Payments.

  2. Enter the following information:

    • First Name

    • Last Name

    • Business Email

    • Organization Type such as LLC or Sole Proprietor

  3. Tap Next Step.

Step 2: Enter Business and Payment Information

Business Details

  1. Enter your Legal Business Name.

  2. Enter your DBA. If you do not use a separate DBA, re-enter your legal business name.

  3. Enter your Customer Service Phone number.

  4. Enter your Website URL. The URL must begin with http:// or https://.

  5. Select your MCC Category.

    • Recommended: 1520 – General Contractors, Residential and Commercial

  6. Payment Estimates

Enter the following estimates:

  • Average Payment Amount
    Enter your typical invoice or payment size, not the full contract value.

  • Maximum Payment Amount

  • Estimated Monthly Volume

Tap Next Step.

Step 3: Add Business Address

  1. Enter your street address, city, state, and ZIP code.

  2. Tap Next Step.

Step 4: Add Owner Information

To complete identity verification:

  1. Enter the following for each owner:

    • Full Name

    • Date of Birth

    • Social Security Number

    • Email

    • Phone

    • Residential Address

    • Ownership Percentage

  2. Enter 100% ownership if you are the sole owner.

  3. Tap Add owner if additional owners need to be added.

  4. Tap Next Step.

Step 5: Connect Your Bank Account

Choose one of the following options:

Option 1: Connect via Plaid
Connect instantly for automatic verification.

Option 2: Manual Entry
Enter your routing number and account number manually.

Tap Next Step.

Step 6: Review and Submit

  1. Review all entered information carefully.

  2. Agree to Rainforest’s Terms.

  3. Tap Submit.

Your application status will show as In Review.

Rainforest typically responds within 1 to 2 business days. Additional documentation may be requested if needed.

Payment Methods Accepted

  • Credit or Debit Card

  • ACH Bank Transfer

Payment Fees and Deposit Times

Flex Plan

  • ACH: $10 per transaction
    Deposits in 2 business days

  • Credit Card: 3.35% per transaction
    Deposits in 3 business days

Business Pro Plan

  • ACH: 1% per transaction, capped at $10
    Deposits in 2 business days
    Eligible for 1 business day deposits with consistent usage

  • Credit Card: 2.85% per transaction
    Deposits next business day

Additional Notes

  • Ensure all business and owner information matches official documentation.

  • Enter accurate payment estimates to avoid processing delays.

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