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Itemized Invoices with Photos, Payment Schedules, and Partial Payment logging

Written by Handoff Support
Updated over 2 weeks ago

What You Can Do with Itemized Invoices

  • Set up milestone-based payment schedules in proposals

  • Convert approved proposals directly into invoices — no double entry

  • Attach photos, videos, and PDFs as proof of work

  • Bill by scope or line item

  • Log manual payments (cash, checks)

  • View full payment history on every invoice

  • Create standalone invoices for jobs that didn't start with a proposal


Invoice View

When you open an invoice, use the segmented control at the top to switch between:

  • Invoice — your editable contractor view with all line items, columns, and payment details

  • Client view — a preview of exactly what your client sees

The invoice table includes columns: ID, Label, Section, Room, Quantity, Unit Cost, Total. You can add rows, edit rows, delete rows, and customize which columns are visible.


Sending an Invoice

  1. Open the invoice and tap Send.

  2. Choose from the bottom sheet:

    • Send now — delivers immediately

    • Schedule for later — pick a date and time to send automatically

  3. Select delivery method (text or email) and confirm.


Setting Up a Payment Schedule

  1. Go to any estimate and convert it to a proposal.

  2. Scroll to the Payment Schedule section.

  3. Tap Set up payments.

  4. Add payment entries. For each entry, set:

    • Name (e.g., "Deposit", "Framing Complete")

    • Amount type: Percentage or Fixed amount

    • Due date type: On Completion, Milestone, or specific Date

This shows clients their payment plan before they sign.


Converting a Proposal to an Itemized Invoice

  1. On any approved proposal, tap Convert to Invoice.

  2. Choose which scope(s) the invoice covers.

  3. Add a description of the work completed.

  4. Upload photos, videos, or PDFs as proof of work.

  5. Apply discounts, taxes, or credits as needed.

  6. Hit Send — via text or email.

Line items, rates, and all detail pulls in from the proposal automatically.


Creating a Standalone Invoice

  1. Go to Invoices and tap Create New Invoice.

  2. Add your client info and job details.

  3. Build line items with rates and quantities.

  4. Attach photos as proof of completed work.

  5. Send it.


Logging Manual Payments

  1. Open the invoice.

  2. Tap Log Payment.

  3. Enter the amount and payment method.

Partial payments update the balance due in real time and are logged to the payment schedule.


QuickBooks Sync

If your QuickBooks account is connected and a sync conflict is detected, you'll see: "QuickBooks conflict detected. Sync paused for this invoice." Resolve the conflict in QuickBooks to resume syncing.


Get Paid Online

To accept credit card and ACH payments, connect your bank account through Finance & Payments in Settings. See How Do I Set Up Payments with Rainforest? for setup steps.

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