Handy (Handoff's AI assistant) keeps a private memory for each user. After your chats, it saves lasting facts about how you work, such as your preferred materials, and uses them as hints on later estimates. Memory is advisory, and your current chat, presets, and catalogs all outrank it.

After each conversation, Handy reviews it and keeps only durable, high-confidence facts. These include preferences, constraints, goals, and corrections you make. Examples are:

Greetings, small talk, and one-off details are ignored.

Memory is kept for each user, so teammates don't see or share it. When you work inside a project, Handy checks the memories from that project first, then your general ones.

Handoff doesn't have a screen to view, edit, or delete these memories. To change a preference, state the new one in chat or set a rule in your presets.

Handy follows this order when sources disagree:

Handy only claims to remember what it can find. If you ask "what do you remember about how I price tile?", it checks your past work to answer.

Memory fills gaps. It doesn't change your settings. Handy saves a rate, rule, or default as a preset only when you state it explicitly in chat, for example "always use 20% markup on subs".

When it notices a pattern you haven't stated, it suggests saving it, and saves only after you confirm. New instructions start disabled until Handoff checks them. See How to teach Handoff your estimating preferences (AI instructions).

Memory is separate from research. Memory shapes how Handy answers in your chat. Research reads your earlier estimates before a new one. See How Handy researches your past work.