To update your payment method or see past invoices, open Settings > Subscription and select Update payment method or View invoice history. Each one opens a secure billing page.
Available when your subscription is active or past due. You need permission to view Company settings. Works on desktop and in the mobile app.
Open the Subscription screen
Open Settings (your company logo at the bottom left on desktop, or the button at the top left in the mobile app).
Select Subscription.
If you don't see Subscription, your subscription isn't active or past due, or you don't have permission to view Company settings.
Update your payment method
On the Subscription screen, select Update payment method.
On the secure billing page that opens, enter your new card details and save them.
Return to Handoff.
Your new card is used for future charges.
View your invoice history
On the Subscription screen, select View invoice history.
On the secure billing page that opens, find the invoice you need.
If you can't open the billing page, Handoff shows a message asking you to try again.
If you subscribed through the App Store or Google Play
Handoff doesn't manage payment for store subscriptions. Select Update payment method and Handoff opens your store's subscription page, where you change the payment method. Invoices and receipts also come from Apple or Google.
If a payment fails
If a payment fails, your subscription shows as past due. The Subscription screen tells you how many days are left to update your payment method before your subscription is cancelled. You have 7 days from when the problem is detected.
Update your payment method as soon as you see the message. If it's still unresolved after 7 days, your subscription ends. See How to contact Handoff support if you need help.
