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How to Share a Daily Log with a Client

Learn how to share daily log entries with clients via link, email, or text message in Handoff.

Written by Handoff Support
Updated in the last hour

Step-by-Step Instructions

Share a daily log

  • Open the project and go to the Daily Logs tab.

  • Open the daily log entry you want to share.

  • Tap the 3-dot menu.

  • Select Preview and share.

  • Review the preview to confirm how the log will appear to the client.

  • Choose a recipient:

    • Tap Select client to choose an existing contact.

    • Tap Share without contact to create a general link.

  • Select one or more sharing methods:

    • Email: Send the log to the contact’s email address. You can override the email if needed.

    • SMS: Send the log via text message. You can override the phone number if needed.

  • Share (link): Copy the link (desktop) or open the share sheet (mobile).

  • Tap Share (mobile) or Send / Copy link (desktop).

Share to the Client Portal

  • Confirm the client has portal access from the Project Overview tab.

  • Open the daily log.

  • Tap the 3-dot menu.

  • Select Share to portal.

The log will appear in the client’s portal Updates feed. To remove it:

  • Open the same menu.

  • Select Remove from portal.

Viewing shared log status

  • Shared logs display a Shared badge in the daily log list.

  • Inside the log, a lock icon shows when it was shared.

  • When the client opens the link for the first time, an “opened” timestamp is recorded.

Additional Notes

  • Daily logs cannot be edited after sharing.

  • You must have Edit permission on daily logs to share them.

  • Shared links open a public, read-only page with no login required.

  • Links remain active as long as the daily log exists.

  • Overriding a contact’s email or phone number does not change the associated contact.

  • SMS messages include a standard notification with a link to the log.

  • Your team is notified whenever a daily log is shared.

  • You can also share daily logs using the AI chat assistant by requesting it directly.

Troubleshooting

Unable to share to the Client Portal

  • Confirm the client has been granted portal access from the Project Overview tab.

Unable to edit a log after sharing

  • This is expected behavior. Duplicate or recreate the log if changes are needed.

Client did not receive the log

  • Verify the email address or phone number used.

  • Try sharing again using a different method, such as copying the link.

Client cannot access the link

  • Confirm the link was copied or sent correctly.

  • Ensure the daily log still exists and has not been deleted.

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