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How to Share Items to the Client Portal

Learn how to share proposals, invoices, documents, and daily logs to your client's portal — and what gets shared automatically.

Written by Handoff Support
Updated today

Tutorial Video

Step-by-Step Instructions

Share an Item from Its Context Menu

  • Open the item you want to share, such as an estimate, invoice, document, or daily log.

  • Open the item’s action menu. This is typically the three-dot or options menu.

  • Select Share to portal.

  • Add an optional description in the dialog that appears.

  • Click Share to confirm.

  • Once shared, the item appears in the client portal’s Updates feed.

Sharing multiple items at once

  • Open the project.

  • Click Manage portal.

  • In the Shared items section, click Add item.

  • Search for items by name.

  • Select one or more items using the checkboxes.

  • Confirm to share all selected items.

What gets shared automatically

What Gets Shared Automatically

  • Proposals

    • Automatically shared when sent to the client if the portal is active

  • Invoices

    • Automatically shared when sent, including scheduled sends

  • Documents, daily logs, and files

    • Not shared automatically

    • Must be shared manually

Viewing Shared Items

  • Open the project.

  • Click Manage portal.

  • Review the Shared items section.

You can view:

  • Item type

  • Creation date

  • Amount for financial items

  • Status

Status indicators include:

  • Approved / Declined for proposals and change orders

  • Paid / Processing / Overdue for invoices

  • Opened / Unopened for documents and daily logs

Additional Notes

  • The client portal must be enabled before items can be shared

  • Previously shared or sent items are automatically added when the portal is first enabled

  • Sharing a draft proposal automatically updates its status to Sent

  • Clients receive notifications when new items are shared

  • You must have Edit permission on the project to share or remove items

Troubleshooting

Share to portal option is missing

  • Ensure the client portal is enabled for the project

  • Confirm you have Edit permissions

Item not visible in the portal

  • Verify the item was successfully shared

  • Check the Shared items section in Manage portal

  • Confirm the item type is supported for sharing

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