To use Live Mode, open a chat with Handy (Handoff's AI assistant) select the voice mode control, and select Start conversation. Then speak to Handy and select End conversation when you finish. Live Mode is labeled Beta.
Available on the Flex, Pro, Scale, and Business plans. A session lasts up to 60 minutes. Works on desktop and in the mobile app.
Start a conversation
Open the Handy chat from the home screen, the full-page chat, or, on desktop, the side panel.
Select the voice mode control.
The first time, read the intro and select Try Live Mode.
Select Start conversation.
Allow microphone access if your device asks.
You see "Getting Handy ready..." and then Handy greets you.
Talk to Handy
Speak the way you would to an office manager. Ask about your projects, or tell Handy to change an estimate. For example, "Change the knobs to six, not four." You can interrupt Handy while it is speaking or working.
While you talk, the screen shows a status. It reads "Listening...", "Handy is thinking...", "Handy is speaking...", or "Handy is working on it." Select Mute to pause your microphone, and Unmute to resume.
Change Handy's voice
In voice settings, choose a tone: Natural, Warm, Direct, or Energetic. You can also choose English or Spanish.
End the conversation
Select End conversation when you are done. Live Mode also ends on its own after 60 minutes. In the mobile app, it also ends if you leave the app. The conversation is saved in your chat history.
How Live Mode counts toward your credits
On the Flex plan, one Live Mode session uses 1 credit, no matter how many things you ask Handy to do. Messages inside the session are not charged separately. Pro, Scale, and Business have no chat credit cap.