Skip to main content

How to sign in and update your email or phone

Sign in to Handoff with a phone code, an email link, Google, or Apple, then change your login email or phone number in Account settings.

Written by Handoff Support

To sign in to Handoff, enter your phone number or email on the Welcome back screen and select Continue. Handoff has no password. You can also sign in with Google, or with Apple on iPhone.

Available on the Flex, Pro, Scale, and Business plans. Works on desktop and in the mobile app.

Sign in with a phone code

  1. Open Handoff. On the Welcome back screen, select Phone.

  2. Enter your US phone number.

  3. Select Continue. Handoff texts you a 6-digit code.

  4. On the Please verify your account screen, enter the code and select Verify.

If the text doesn't arrive, select Resend. Handoff accepts US phone numbers only, and shows Invalid phone number for any other number.

Sign in with an email link

  1. On the Welcome back screen, select Email.

  2. Enter your email and select Continue.

  3. On the Check your inbox screen, open the email from Handoff and select the login link.

You sign in by selecting the link, not by typing a code. If the email doesn't arrive, select Resend, or select Login with another email to try a different address. If you see Link expired, request a new link.

Sign in with Google or Apple

On the Welcome back screen, select the Google icon under the or divider. Google sign-in works on desktop, on iPhone, and on Android. Apple sign-in works on iPhone only.

Change your email or phone number

Your email and phone number are how you sign in, so changing either one changes your login. After you verify the new value, the old one no longer works for signing in.

  1. Open Settings (your company logo at the bottom left on desktop, or the button at the top left in the mobile app).

  2. Select Account settings.

  3. In Account Information, enter the new value in Email or Phone number.

  4. Select outside the field. A Change email or Change phone number message appears.

  5. Select Continue. Select Cancel to keep your current value.

  6. Enter the code Handoff sends to the new email or number, then select Verify.

The message Email changed successfully or Phone number changed successfully appears. Changes to First name and Last name save automatically when you leave the field.

Use one company per login and sign out

Each Handoff login belongs to one company. To use Handoff for a second company, sign in with a different phone number or email.

To sign out, open Settings and select Sign out at the bottom of the screen. Support chat isn't available before you sign in. If you can't sign in, email [email protected].

Related

Did this answer your question?